Frequently Asked Questions

What type of payments methods do you accept?

We accept payments via Paypal. If you do not have a Paypal account, you can still pay with your credit card via Paypal. We accept Mastercard, Visa or American Express.

We also accept direct debit via your bank. Our BSB and Account number will be given in the check-out process. Items will not be shipped until funds are cleared.

How much is freight?

We use courier tracked satchels for a flat fee. Orders over $100 receive free shipping.

How long will delivery take?

We ship out of Melbourne, so typically it will get to most capital cities in a couple of business days. Regional and remote areas may take upwards of 7 to 10 business days to arrive. Each order is tracked.

Where do you ship to?

At this stage, only within Australia.

Do you sell your Turkish towels wholesale?

Yes, we do, please contact us with your requirements.

How do I wash my towels?
  • Wash before use
  • Gentle machine wash up to 30° C
  • Warm iron
  • Line dry

 

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